Designed for students of hospitality and tourism management, this book presents a modern approach to front office operations and management using realistic scenarios set in the hotel environment. Divided into four main sections, it reflects the importance of the different features of the receptionis[...]
The Ukrainians are the largest of the 'submerged' peoples of Eastern Europe and historically represent the second largest group in the old USSR, after the Russians themselves. Ukrainians faced many different enemies in the late stages of World War I, in the civil wars following it, and in World War [...]
The Rhodesian War of 1965- 80 is the battle for control of present day Zimbabwe. The former British colony of Southern Rhodesia rejected British moves towards majority rule and on 11 November 1965 the Rhodesian Prime Minister Ian Smith announced his country's Unilateral Declaration of Independence f[...]